TERMS AND CONDITIONS

Tens & Cabins Terms & Conditions

Sorry, no pets are allowed in the accommodation

The rooms are located 100-150 yards from the wedding barn.

Strictly accommodation guests only will be allowed entry to the rooms

Breakfast will be served promptly to your room at 9am. Please inform us of any dietary requirements at least 7 days before you arrive.

As required by law, Owen House Farm operates a no smoking policy in rooms. Please use the designated smoking areas provided.

Check In

Upon booking you will be sent a 4 digit code that will give you access to our key safe located outside your room door. Check-in is available to your room no earlier than 1pm and we recommend you access your room no later than 5pm to leave your luggage. On departure please leave the key in the room or in the key safe. A member of staff will be available on the day of check in to help if required.

Check Out

We have a strict check out policy and you room(s) will need to be vacated by 10am the next morning.

Car Parking

Free on-site car parking

Payment Policy

Full payment is required at the time of booking

Cancellation Policy

Should you need to cancel a reservation for any reason, please notify us by telephone (01565 873555) or by email (stay@owenhousefarm.co.uk). Cancellation is confirmed on the date of receipt of the telephone call or email.

Once a booking has been paid and confirmed, the following cancellation policy applies:

  • 3 + months prior to arrival date – full refund
  • 1-3 months prior to arrival date – you will be charged 50% of the total room cost
  • 4 weeks prior to arrival date – you will be charged 100% of the total room cost

Non arrival on booking date – you will be charged 100% of the total room cost

*Please note any refunds will be processed for you within 7 days of your cancellations. Any refunds outside of these time periods are at the discretion of Stay at Owen House Farm Ltd.

Child Policy

For our 2 family rooms the family rate is available if your children are 16 or under.

Guests under the age of 16 must be supervised at all times. Owen House Farm is a working farm and we ask guests to respect the landscape and property at all times.

Directions to Property

Directions to Owen House Farm can be found at www.owenhousefarm.co.uk

Future room rates

Please note prices are subject to change at the discretion of Stay at Owen House Farm LTD. We will only honour room rates for 2018/19 when the room has been booked and paid for. All prices shown are inclusive of VAT.

Damage and breakages

Any costs as a result of damage to the property and contents of Owen House Farm Ltd will be taken from the wedding parties secure deposit.

 

Stay at Owen House Farm Terms and Conditions (Farmhouse B&B)

General Room Information

Sorry, no pets are allowed in the accommodation

The rooms are located in the main farmhouse adjacent to the Wedding Barn.

Strictly accommodation guests only will be allowed entry to the rooms

Breakfast will be served between 7:30 and 9:00am. Please inform us in advance if you have any dietary requirements.

As required by law, Owen House Farm operates a no smoking policy in rooms. Please use the designated smoking areas provided.

Check In

Check in at the farmhouse B&B is between 1:00 and 5:00pm. Please contact us in advance of your stay to see if an earlier check in time is available. A member of staff will be available on the day of check in to help if required.

Check Out

We have a strict check out policy and you room(s) will need to be vacated by 10am the next morning.

Car Parking

Free on-site car parking – you can use the parking at the front of the farmhouse B&B or alternatively you can use the wedding barn car park.

Payment Policy

Full payment is required at the time of booking unless previously agreed at the time of booking.

Cancellation Policy

Should you need to cancel a reservation for any reason, please notify us by telephone (01565 873555) or by email (stay@owenhousefarm.co.uk). Cancellation is confirmed on the date of receipt of the telephone call or email.

Once a booking has been paid and confirmed, the following cancellation policy applies:

  • 3 + months prior to arrival date – full refund
  • 1-3 months prior to arrival date – you will be charged 50% of the total room cost
  • 4 weeks prior to arrival date – you will be charged 100% of the total room cost
  • Non arrival on booking date – you will be charged 100% of the total room cost

*Please note any refunds will be processed for you within 7 days of your cancellations. Any refunds outside of these time periods are at the discretion of Stay at Owen House Farm Ltd.

Child Policy

Guests under the age of 16 must be supervised at all times. Owen House Farm is a working farm and we ask guests to respect the landscape and property at all times.

Directions to Property

Directions to Owen House Farm can be found at www.owenhousefarm.co.uk

Future room rates

Please note prices are subject to change at the discretion of Stay at Owen House Farm LTD. We will only honour room rates for 2018/19 when the room has been booked and paid for. All prices shown are inclusive of VAT.

Damage and breakages

Any costs as a result of damage to the property and contents of Owen House Farm Ltd will be taken from the wedding parties secure deposit.